How to choose an e-cigarette supplier

The industry surrounding e-cigarettes is booming, and the demand for these products is increasing around the world. As such, there are a wide variety of businesses springing up dedicated to selling e-cigarettes and the accessories/juices necessary to make use of them.

However, not all of these businesses are created equal. Some of them are of questionable quality and, because the industry is relatively new, it’s harder for many people to tell the good from the bad.

Whether you are an experienced vaper or someone who is new to the whole thing, you want to engage with the best possible e-cig supplier that you can find. Finding the right supplier means you will be able to enjoy the best customer experience and avoid having a poor experience that leaves you worse off.

To help you when it comes to choosing an e-cigarette, take a look at the following tips.

1.     Find an e-vape supplier that is local to you

The best place to start when trying to find an electronic cigarette supplier to engage is with the location. It’s always better to go with a company that is close to you so that you don’t have to wait as long for delivery, and so that they are accountable to your local laws and regulations when it comes to selling e-cigarettes and related products like e-juice.

This is going to be beneficial if and when you run out of juice or need an essential e-cigarette accessory, and you need to source it quickly. Also, if you lose your e-cigarette, or it gets damaged in some way, you will be able to easily get a new one since you have a supplier that is close to you geographically.

You also might be able to save money on delivery costs if it is close enough that you can head there yourself and buy directly from their shelves. This may not always be possible, so it’s worth checking if this is an option if you are going with a supplier who is within a reasonable travel distance to where you live and work.

2.     Make sure they have a high-quality website

If you are going to be ordering your products online, then it’s essential that you find an e-ciggy supplier who has a high-quality and easy to use website. You don’t want to engage with a business whose website is clunky and prone to errors, especially if you are going to be spending money through their domain via online payment methods.

A good website should load quickly when you head to it, and you generally shouldn’t have to wait any longer than 2-3 seconds for a page to fully load. Even so, the best websites will load instantly. If you are really eager to browse and purchase a new e-cigarette product, then you don’t want to wait any longer than necessary or tolerate a slow-loading website. There will no doubt be other businesses you can go to who have better-performing sites.

Of course, the website of the e-cigarette supplier needs to be easy for you to navigate so that you have no issues finding what you are looking for. All of their product categories and individual products/packages should be easy for you to filter through to find exactly what you want and not be confused with something else.

They should have at least one image of each product they sell (more images is even better so you can get more of a sense of what you are buying). The images should also be dynamic in that you can mouse over them and zoom in to see even more detail about each product (the best sites often have a way for you to view a product in 3 dimensions, but this is more of a luxury feature).

They should also have robust and unique product descriptions for everything they sell so that you are never left guessing or forced to do your own research. These descriptions should include all the relevant information you need to make a purchase, and they should use a consistent scaling system to tell you the difference between similar products (such as the battery size of different e-cigarettes).

Ideally, each product page will have a space where customers can leave reviews specific to that product. This can help to inform your purchase decisions based on the feedback of other people talking about their experience with a certain product.

The website should also have an FAQ section where it answers common questions about the business, how it operates etc. The e-cig supplier should be totally transparent about where they source or how they manufacture their products, ensuring that they adhere to all relevant regulations.

Naturally, the electronic cigarette supplier’s website should look nice and be pleasant for you to use. A website that looks like it’s stuck in the last decade is not going to be very convenient for you to use and will make you want to visit another website instead.

Lastly, their website should have great security against cyber-attacks so that any information you put into it is not compromised by hackers. Always make sure they have a SSL certification on their domain.

3.     Make sure that they are reliable

When you are looking for an e-cigarette supplier to engage, you want to know that they are going to be reliable when it comes to fulfilling orders and have what you need in stock. You don’t want to deal with a company that is inefficient, incompetent, or apathetic in the way it runs its business as you will deal with the consequences of their failures as a customer.

The e-cigarette supplier should have an optimise logistics process to ensure that they have stock and can fulfil orders when you make them. While stock shortages and other issues are known to happen from time to time, this should not be a consistent issue.

After all, when you want to get a new juice flavour or e-cig device shipped to you, you don’t want to deal with any delays that can be avoided. This is why you need to scrutinise the effectiveness of the e-cigarette supplier to make sure that they are reliable as a company.

4.     Make sure they are affordable

The e-cigarette supplier you choose to buy products from should have competitively priced products and justify any cost increases on certain items. The lowest price option is not always the best as it can mean a reduction in quality or reliability, but you should not pay more than average if there’s no justification for it.

It’s a good idea to compare the average costs of products across different electronic cigarette suppliers and see if you can find the cheapest option that does not sacrifice on other aspects of the business. The goal is to find the best price for something that meets all of your quality and service expectations.

Affordability is important when you are going to be buying from the same e-cigarette supplier for the foreseeable future. The ongoing costs can really add up, so you want to minimise this as much as possible without compromising on the quality of the product(s) you receive.

5.     Check out their reviews

It’s a good idea to check out any reviews you can find posted online about the e-cigarette supplier you are considering engaging with. While all of your investigation up until this point may have resulted in a positive impression of the company, the actual experiences of their customers is something that you really need to pay attention to.

A company that has great products and a great website could easily be let down by poor customer service or some fatal flaw that you can only discover by looking at their feedback. While it’s normal for a company to have a few negative reviews, they should be outweighed by the number of positive reviews they have gotten. If there is a multitude of negative reviews about the e-ciggy supplier, then it is a sign that they may not be the best company that you could go with.

6.     Buy something small to start off with

If you really want to assess how good an e-cigarette supplier is, then it’s a good idea to test them out with a small order first. If you like the experience that you had, then you can begin to increase your investment and begin to use them as your main source for electronic cigarette products.

Make a note of how convenient it was for you to use their website to make an order. You should also pay attention to how long it took for the delivery to arrive and what condition the products are in when you get your hands on them.

Conclusion

As you can see, there’s a lot that you can think about when you are choosing an e-cigarette supplier to engage with. All of this research and testing may seem a bit pedantic, but you can never be too careful when it comes to spending your money online.